Política de privacidad

Privacy Policy

Last updated: 23 October 2026

At Kintale, we run this online store and its website, including its data, content, features, tools, products and services (the "Services"), with the aim of offering you a safe and personalised shopping experience.

Our store uses Shopify technology, which allows us to provide the Services. This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website, use our Services, make a purchase or contact us in any other way.

We recommend that you read this Privacy Policy carefully to understand how we handle your personal information.

1. Personal information we collect

"Personal information" means any information that identifies you or that can reasonably be linked to you.

Depending on how you interact with our store and the Services you use, we may collect the following categories of information:

Contact details: name, billing address, delivery address, email address and phone number, where applicable.

Payment information: payment method, transaction confirmation and data related to processing the payment. Your full card details may be handled directly by the relevant payment providers.

Account information: username, password, preferences and settings, if you create an account.

Order and transaction information: products you view, add to your basket, purchase, return, exchange or cancel, and your order history.

Communications: information you give us when you contact customer service or make an enquiry or complaint.

Device information: IP address, browser, device, network connection and other technical identifiers.

Usage information: data about how you browse and interact with our store, including the pages you visit and the actions you take.

2. How we collect your information

We may collect personal information from the following sources:

Directly from you: when you make a purchase, create an account, fill in a form or contact us.

Automatically: when you browse our store, through cookies and similar technologies, subject to your settings and permissions.

Through service providers: when companies that work with us process information needed to manage payments, orders, delivery, customer service or technical support.

Through business partners and third parties: when information is lawfully shared with us to provide the Services or for an authorised purpose.

3. How we use your personal information

We use your personal information for the following purposes:

Managing orders and providing the Services
We process your data to take payments, confirm purchases, prepare and deliver orders, handle returns and exchanges, answer enquiries and keep our store running.

Personalising and improving your experience
We may use information about